DSA teams can help survivors register for assistance, update their information and assist with referrals to voluntary agency partners. They may give residents the opportunity to use a tablet to register or offer to enter information on their behalf.
DSA teams will never ask for or accept money. DSA staff wear a FEMA identification badge with a photograph – a FEMA shirt, vest or jacket is not proof of identity. While helping someone register, they may ask for personal information, including social security number, annual income and bank information. Residents are encouraged to ask for identification before providing any personal information.
People affected by the flooding in the impacted counties don’t have to wait for a DSA crew to register for assistance. Survivors can also register in one of the following ways:
Online at DisasterAssistance.gov. The FEMA website is accessible and includes language translation options.
By phone at 1-800-621-3362. Press 1 for English, 2 for Spanish and 3 for all other languages. If you use video relay service (VRS), captioned telephone service or others, give FEMA your number for that service. Phone lines operate from 7 a.m. to 10 p.m. seven days a week.
Download FEMA’s Mobile App. Select Disaster Resources and click on Apply for Assistance Online.